Refund Policy

Odishacrackers.com Refund Policy

At Odishacrackers.com, we strive to provide our customers with the best possible shopping experience. We understand that sometimes a purchase may not meet your expectations and we want to make sure you are satisfied with your purchase.

If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a full refund of the purchase price, minus the shipping and handling charges. All returns must be in their original condition and packaging, including all accessories and manuals.

To initiate a return, please contact us at info@odishacrackers.com or call us at +91 7904567729 to obtain a Return Merchandise Authorization (RMA) number. Please include your order number, name, address and phone number in all correspondence. Once we receive your request for an RMA number, we will provide you with instructions on how to return the item(s).

Once we receive the returned item(s), we will inspect them and process your refund within 7 business days. Refunds will be issued in the same form of payment used for the original purchase. If you paid by credit card, refunds will be sent to the card-issuing bank within 5-7 business days of receipt of the returned item(s). Please contact the card-issuing bank with questions about when the credit will be posted to your account.

We do not accept returns on any opened items or items that have been damaged due to misuse or mishandling by customers or third parties after delivery has been accepted by customer/third party. We also do not accept returns on any special orders or custom orders unless there is an error on our part in fulfilling such orders.

If you have any questions about our Refund Policy or need assistance with returning an item(s), please contact us at info@odishacrackers.com or call us at +91 7904567729